18 Things I learned 
To be true, I don't know if it reached in 18 but here it goes. First, to be responsible, a good worker must be responsible to his/her job. Second, to be kind and to understand the decision of others, you had to be kind and be understandable to your co-workers. Third, to be smart to your decision, cause it can help you to improve your work. Fourth, be friendly to your co-workers. Fifth, how to use a time management, it can help you to make your job easier. Sixth, how to focus on the things that was been assigned to you. Seventh, how to love your work. So that's all I've got, it didn't reach in 18. Sorry sir :)